I know that normally the managers and techs are the ones to always get the praise, but in this case, I want the praise to go to Donna. The service starts with her… She schedules you for an appointment on a day convenient for you and she always keeps you calm even in a heat or cool event. And any issues that need to be resolved, she is the one to make sure they are addressed. I do appreciate what the techs do to make sure that we are cool but it all starts with that first phone call to the office and a very friendly voice on the other end assuring you that they will take great care of you.. Thanks, Donna… Lifelong customer.
